Accent Umbrellas

Terms and Conditions

Carrier must be specified. Order must have complete BILL TO address and telephone number

Will call:

Must provide phone number for shipment notification. Upon notification, shipments must be picked up from Accent Umbrellas within five business days. Accent Umbrellas will ship your order after five days of notification, via Freight Collect.

Special shipping instructions:

We follow special shipping instructions to the best of our ability, however we assume no liability for shipping "best method" when we are unable to use the routing specified.

General Terms and Conditions

Terms:

- All prices are FOB from our warehouse in Oakland, California, USA.

- Open Accounts: Net 30 days from shipping date.

- New Accounts: A check with your purchase order.

- Applicable sales tax will be applied to all non-resale orders.

- Past due accounts will be charged a service charge of 1.5% per month (18% annual) and further shipments will be placed on hold.

Orders:

- All orders must be in writing and faxed to 510-569-6496 or sent to Accent Umbrellas, 950 77th Avenue #7, Oakland, CA 94621.

Delivery time:

- Most orders take 3-6 weeks; larger orders or custom orders may take longer.

Change of order or cancellations:

- Cannot be made once the order is in process without a fee. The fee depends on the changes that are being requested.

Returns:

- Written authorization required on goods returned. No credit will be extended for goods returned without written consent.

Shipping

Collect:

We will use your specified carrier. If none is specified, we will ship via best available mode. Exception: Accessories and other small packages will be shipped via parcel service prepaid and charges will be added to your invoice.

Third party billing:

Once the goods are delivered to the carrier, the buyer assumes all risk of loss or damage. Merchandise is carefully packed and thoroughly inspected before leaving our warehouse. Responsibility for its safe delivery is assumed by the carrier once they accept the shipment. Claims for damage or loss made during transit must be made to the carrier. It is best to contact the specific carrier for their requirements and procedures for filing claims.